1. Introduction
This Privacy Policy ("Policy") describes how Hyperspec AI ("we," "us," or "our") collects, uses, and shares personal information of users ("you," "your") of our website, mobile applications, and services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Policy.
2. Information We Collect
We collect various types of information in connection with the Services, including:
- Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and payment information.
- Usage Data: Information about how you access and use the Services, including your IP address, browser type, device information, and operating system.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your activity on our website and other online services.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain the Services;
- Improve, personalize, and expand the Services;
- Understand and analyze how you use the Services;
- Develop new products, services, features, and functionality;
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Services, and for marketing and promotional purposes;
- Process your transactions and manage your orders;
- Send you emails;
- Find and prevent fraud;
- Comply with legal obligations;
- Enforce our terms, conditions, and policies.
4. Sharing Your Information
We may share your information with third parties in the following situations:
- With Service Providers: We may share your information with service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- For Legal Reasons: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may share your information with other parties with your consent or at your direction.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
7. Your Data Protection Rights
You have the following data protection rights:
- The Right to Access: You have the right to request copies of your personal information. We may charge you a small fee for this service.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
8. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@hyperspecai.com
- Address: Hyperspec AI, 1160 Battery St, Suite 100, San Francisco, CA 94111
- Phone: (415) 723-2791